Quick Reply Chatbot

Quick Reply Chatbot Service

Scripted or quick reply chatbot. As the most basic chatbots, they act as a hierarchical decision tree. These bots interact with users through predefined questions that progress until the chatbot answers the user's question.
Similar to this bot is the menu-based chatbot that requires users to make selections from a predefined list, or menu, to provide the bot with a deeper understanding of what the customer needs.